Sources list for RITZ CARLTON'S ORGANIZATIONAL STRUCTURE:

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Quality Management in the Pharmaceutical Industry

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Organizational Structure and Leadership

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Management and Organizational Structures

Jick, T., and Kerr, S. (1995) The boundary less organization: Breaking the chains of organizational structure. San Francisco: Jossey-Bass.
Employment Relations for Organizational Effectiveness

Jasmine Tata; Sameer Prasad; Ron Thorn, The Influence Of Organizational Structure On The Effectiveness Of TQM Programs. Vol. 11, Journal of Managerial Issues, 12-01-1999, pp 440-453
Organizational Effectiveness

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